01 Introduction
BacklinkVault™ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products.
By accessing our website or making a purchase, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website immediately.
02 Information We Collect
Information You Provide Directly
When you make a purchase through Razorpay, we may collect:
- Full name
- Email address
- Phone number (if provided during checkout)
- Payment transaction details (payment ID, amount, status)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and referral source
- Cookies and similar tracking technologies
Important: We do NOT collect, store, or have access to your credit card numbers, debit card numbers, UPI PINs, or bank account details. All payment processing is handled securely by Razorpay, a PCI-DSS Level 1 compliant payment gateway.
03 How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To deliver your purchased digital products (Google Sheets access links) via email
- Payment Verification: To verify your payment status through Razorpay's API before delivering products
- Customer Communication: To send order confirmations, product access links, and respond to support inquiries
- Fraud Prevention: To detect and prevent fraudulent transactions or unauthorized access
- Service Improvement: To analyze website usage patterns and improve our products and user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
04 Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following service providers who assist in our operations:
- Razorpay: Payment processing and transaction verification. Razorpay has its own privacy policy governing data it collects during checkout. View Razorpay's Privacy Policy
- Google (Gmail): Email delivery of purchase confirmations and product access links
- Google (Sheets): Product hosting and delivery via Google Sheets shared links
- Web Hosting Provider: Server infrastructure where our website and backend code are hosted
We may also disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of BacklinkVault™, our users, or others.
05 Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly (session management)
- Analytics Cookies: Help us understand how visitors interact with our website (if analytics tools are implemented)
- Preference Cookies: Remember your choices and settings
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality but will not prevent you from making purchases.
06 Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- HTTPS/SSL encryption for all data transmission
- Secure payment processing via Razorpay (PCI-DSS Level 1 compliant)
- Server-side payment verification before product delivery
- Restricted access to payment logs and customer data
- Regular security reviews of our codebase and hosting environment
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
07 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:
- Transaction Records: Retained for a minimum of 8 years as required by Indian tax and accounting regulations
- Email Address: Retained as long as your product access is active (lifetime for purchased products)
- Server Logs: Retained for up to 12 months for security and analysis purposes
08 Your Rights
Subject to applicable laws, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Objection: Object to certain processing of your personal data
- Portability: Request transfer of your data in a structured, machine-readable format
To exercise any of these rights, contact us at the email address provided below. We will respond to your request within 30 days.
09 Children's Privacy
BacklinkVault™ is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.
10 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
For significant changes, we may notify you via email if we have your email address on file.